Job Details

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to twenty eight branches located in nine western states With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are looking to hire a Customer Service Representative at our office in Medford OR If you have a passion for customer service are organized and love working in a team player environment we want to hear from you Essential Job Duties Source warm sales opportunities through inbound lead follow up and outbound cold calls and emailUnderstand customer needs and requirementsAccounts receivableAbility to handle high volume phone calls and emailsStrong problem solving abilities and phone presenceExcellent time management organizational skills and ability to work independentlyQualifications Bachelors degree preferredHigh quality verbal and written communicationStrong math abilities are necessaryExperience with accounts receivable is highly preferredExperience using spreadsheets database and word processing software; such as Microsoft word excel and PowerPointWhat we offer Advancement and growth into leadership rolesTeam player environmentMedicalDentalVisionLife insurance plansMatched 401kPTO Vacation Sick LeaveFSAHSA Programs45000 50000yearOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger INDSP