Responsible for preparing the donor, donor area and equipment for the pheresis process. - Prepares the autopheresis machine for the pheresis process. - Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. - Disconnects the donor when the process is complete. - Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. - Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. - Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. - Alerts Group Leader or Supervisor of donor flow issues. - Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). - Understands the policies and procedures asso...Support Technician, Customer Service, Technician, Support, Service, Group Leader, Retail