Job Details

Accurately processes financial transactions and provides information to members in the lobby and/or by telephone. Provides friendly, helpful, and confidential assistance to members while ensuring a positive experience and minimizing wait time. Creates loyal members by delivering Rogue's Service Promises, exhibiting Rogue Service Standards, and delivers unsurpassed member service to every member every moment. Essential Functions & Responsibilities: 50% Receives and accurately processes member financial transactions, including but not limited to deposits, withdrawals, loan payments, money orders, transfers, disputes, statement/check copies, safe deposit boxes etc., as directed. Demonstrates a basic understanding of financial transactions and processes. Possesses knowledge of Rogue's products and services. 15% Responds to member's requests, problems, and complaints, and/or directs members to the proper person for specific information and assistance. Demonstrates ownership and follow throu...Teller, Member Service, Banking, Skills, Transaction