Job Details

Join our dynamic team and become a crucial member of our customer service department. We are searching for an outgoing professional who can provide exceptional service and build strong relationships with our customers. If you are passionate about helping people and can thrive in a fast-paced environment, we want to hear from you!

Responsibilities

• Responding promptly to customer inquiries and complaints via phone, email, or chat
• Providing accurate information regarding product and service inquiries, as well as processing orders, modifications, and escalations
• Handling and resolving customer complaints, directing unresolved issues to the appropriate department supervisor or manager
• Assisting customers with online account access and troubleshooting technical issues
• Communicating proactively and effectively with internal teams to ensure customer issues are resolved efficiently

Requirements

• 1-2 years
• Bachelor's Degree