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Public Records Specialist (Communications Specialist)

  2024-12-11     San Diego Housing Commission     all cities,AK  
Description:

Job Details Description Salary: $75,339.89 - $91,750.46 annually Type: Temporary, up to 1 year, limited benefits Application deadline: December 17, 2024 Department: Communications & Government Relations Remote work opportunities available. Employee may be required to work onsite or attend offsite events, as needed. Beginning April 1, 2025, all SDHC staff will be required to follow a hybrid work schedule. Benefits include, but are not limited to: 9/80 Compressed Work Schedule (office closed every other Friday) 14 paid holidays 457 tax-deferred savings plan Social security exempt Tuition reimbursement up to $5,000 annually Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan, Dental Vision Flexible spending account Health and wellness perks Rewards & Recognition program To see full benefits package, please visit: About SDHC: The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC's homelessness initiative, HOUSING FIRST – SAN DIEGO, which has created more than 12,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 24,000 affordable units in service in the City today with SDHC's participation. About the Department: The Communications & Government Relations Division produces a variety of communication materials to expand public awareness of SDHC and its programs and to educate the public, customers, stakeholders and policymakers about the value and impact of SDHC and its initiatives to provide housing and homelessness solutions in the City of San Diego. Communication materials may include, but are not limited to, videos, website content, social media content, intranet content, PowerPoint presentations, news releases, flyers, fact sheets, booklets and letters. The division also plans and organizes event, such as news conferences and all-employee meetings, responds to public records requests, and engages in government relations activities to docket items for consideration by the SDHC Board of Commissioners, City Council Committees, the Housing Authority of the City of San Diego, and the San Diego City Council. The division fosters transparency and ensures consistency and accuracy in SDHC communications. About the Position: The Public Records Specialist role is a remote position that will report to the Vice President of Communications & Government Relations and will work collaboratively as part of a small team, with the majority of day-to-day work occurring independently. Incumbent will also receive work direction from the Director of Communications & Creative Services, as needed. Under general supervision, reviews records potentially responsive to California Public Records Act requests or requested by program participants and stakeholders and redacts information, such as personally identifying information, to ensure compliance with state and federal privacy protections as well as legal privileges and exemptions from disclosure pursuant to the California Public Records Act. May also perform Communications & Government Relations Division functions and provide confidential administrative support to the San Diego Housing Commission. Class Characteristics: This is a professional classification that is expected to take assignments with direction and carry them through from initial concept to completion with accuracy and meet time-sensitive deadlines. Must possess the ability to communicate effectively and maintain client and customer confidentiality. Must exercise exceptional attention to detail. Must be able to execute multiple projects and adjust to changing priorities, while remaining committed to providing exceptional professional services. The ability to exercise diplomacy, tact, and discretion when working with clients and employees is a key characteristic. Examples of Essential Job Functions: Reviews and organizes voluminous records in response to California Public Records Act requests and requests that program participants and stakeholders submit to SDHC departments. Assists with determinations of responsiveness to California Public Records Act inquiries. Redacts personally identifying information and/or information subject to legal privileges and/or exemptions from disclosure before responsive records are produced. Interacts with multiple SDHC departments in connection with assigned projects. May engage in limited interaction with SDHC's General Counsel in connection with records reviews. Works within SDHC's software systems for records reviews for California Public Records Act requests. Assists members of the public attending SDHC Board of Commissioners meetings. Provides logistical support for activities, such as SDHC meetings, employee events, and news conferences. Assembles informational kits for major events, campaigns or programs. Participates in Communications & Government Relations Division meetings regarding communications strategies, production and assignments, and carries out assigned projects. May provide administrative assistance services and make travel arrangements for Communications & Government Relations staff; may assemble and prepare Commission member expense documents for submittal to the Financial Services Department. Assists with all SDHC communications activities and performs other duties as assigned. Knowledge of: California Public Records Act NextRequest public records software is preferred, but not required Microsoft Purview eDiscovery software is preferred, but not required Legal requirements applicable to the maintenance and retention of public records. Record-keeping principles and procedures. Modern office practices, methods, and computer equipment and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Microsoft Office software (Word, PowerPoint, Outlook, Teams, Excel) Adobe Professional Video conferencing software, including Zoom and Microsoft Teams WordPress content management system General functions of the Commission as an organization. Techniques for providing a high level of customer service by effectively dealing with the public, contractors, and SDHC staff. Ability to: Exercise exceptional attention to detail while reviewing voluminous, diverse records. Maintain the confidentiality of clients' and customers' personally identifying information Track and adhere to California Public Records Act deadlines to ensure timely responses. Manage and execute multiple projects to meet deadlines. Maintain accurate files and records. Adjust to changing priorities. Make accurate mathematical, financial, and statistical computations. Think critically and offer solutions to projects. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Proofread materials for conformance with SDHC communication style, Associated Press style and for correct English usage. Edit written materials. Produce high-quality work in the most efficient manner. Education and Experience: Equivalent to graduation from an accredited four-year college or university with coursework in journalism, marketing, communications, public administration, records management, paralegal training, or a related field. Experience with California Public Records Act requests and responses. Experience in a government setting is preferred. Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various SDHC and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Environmental Elements: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff and/or the public, including those experiencing challenging housing circumstances, and private representatives in interpreting and enforcing departmental policies and procedures. Commitment to Diversity We're about people. At SDHC, Diversity, Equity, Inclusion and Access are embedded in our values, mission, and culture. We make an intentional effort to provide equitable access to our programs and services and foster a diverse and inclusive workplace and community. Diversity and inclusion are catalysts for meaningful change. We encourage and welcome diverse approaches and points of view from employees, customers and our community as we continuously improve our programs, projects and policies. Equal Employment Opportunity We provide equal employment opportunities to all applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable Accommodations The San Diego Housing Commission will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources Department at hrsdhc.org.


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