Job Details

This is a hybrid role and we are currently only hiring candidates located in Oregon. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.About BoulderBoulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team-including medical providers, behavioral health clinicians, and peer recovery specialists-who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support.Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.Community Liaisons serve as Boulder Care's "boots on the ground". They will work to build relationships, engage with community stakeholders, and ultimately advise our mission of promoting a care model for substance use disorder grounded in empathy and unconditional support. This position works in the communities of their state to build working relationships with a large network of potential partners including referrers, patient resources and advocates working to advance harm reduction principles.The ideal candidate for this role is comfortable working with a variety of stakeholders and is comfortable working with a considerable amount of autonomy in organizing and prioritizing outreach.Community Outreach - 75%Conduct outreach to local and regional partners to develop, improve, and sustain relationships, including but not limited to healthcare providers, community agencies, correctional facilities, treatment facilities and other referral sourcesCoordinate efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referralsLead and present marketing presentations in various meetings, both in person and virtuallyEvaluate and track effectiveness of outreach activitiesIdentify leads for expansion of services and develop strategy in assigned areasProvides initial case consultations to patients and their families through video technology, telephone calls, and in-person visitsEstablishes and maintains relationships with community resourcesAssists with community outreach and education regarding Boulder Care's servicesMeet or exceed established enrollment targetsPlanning & Documentation - 15%Completes documentation within 48 hoursAssumes other duties in support of organizational needsConsistent planning, tracking and documenting of activitiesWeekly meetings with state based teams, enrollment leads, and othersProject Management - 10%Coordination with teams across different regions to align resources and projectsCreate 6 to 12 month statewide plans in collaboration with clinical staff and leadershipRequirements for the role:Self-Motivated & Proactive - Takes initiative to identify opportunities, drive engagement, and follow through on commitments without constant supervisionAutonomous & Entrepreneurial - Thrives in an independent work environment, demonstrating ownership, accountability, and the ability to build something from the ground upPersonable & Relationship-Oriented - Builds trust and rapport with a wide range of internal and external stakeholdersHigh Emotional Intelligence & Strong Judgment - Navigates complex social dynamics, identifies and assesses new opportunities, and makes informed decisions that align with business objectivesStrong Multitasking Abilities - Manages multiple priorities simultaneously, balancing stakeholder relationships and outreach activities within set timelinesCreative Problem Solver - Adapts to challenges with resourcefulness and innovative thinking to overcome barriersHighly Organized - Maintains accurate records of outreach efforts, action items, and next steps to ensure effective follow-through and collaborationMission-Driven & Passionate - Deeply committed to advancing harm reduction principles and supporting individuals with substance use disorderQualificationsProven track record of building referral base and relationships, such as business development and/or sales, community outreach or referral management for a hospital systemCurrent driver's license, proof of acceptable automobile insurance coverage, and reliable transportationExcellent oral and written communication skills required including well-developed public speaking skillsThrives in a fast-paced, technical, and mission-focused environmentMust have general computer skills and a working knowledge of the internet and the ability to independently learn and use Google Suite and SalesforceAbility to take initiative and work autonomouslyDemonstrates high ethical standards of behaviorRegularly demonstrates Boulder's core valuesWillingness to work flexible hours, including evenings and weekends as requiredNice to Have Previous knowledge of, and passion for Substance Use Disorder highly preferredExperience in hospital discharge planning, case management or behavioral healthExperience working within or directly with one or more of the large safety net hospitals in the regionExperience with digital outreach and advocacy is a plusBilingual in English and Spanish is highly preferredWork EnvironmentThis is a hybrid role based out of Oregon and requires a vehicle in order to spend four days per week working in the community. The remainder of the work week will be a remotely based home office environment.Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standardsBoulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like.Physical DemandsThis is a largely sedentary role; some job duties may require the ability to lift up to 10 pounds, bend and/or stand as necessary.Must be able to sit and/or stand for extended periods of time Able to look at a computer screen for extended periods of time to prepare and analyze data and information; transcribe information; and readPosition Type and Expected Hours of WorkThis position is 40 hours a week. Team members may work with their managers to adjust work hours to suit the needs of the position. This position requires time at events that fall outside of normal working hours and team members will be asked to work additional days as work demands require, including weekends. TravelRegional travel may be required up to 25% of the time.Education We don't require college or university degrees. We also don't give folks priority based on those things. We care about your experience, life story, and demonstrable skills.CompensationThe starting pay range for this position is $60,000-$67,000 annually, plus a monthly $750 vehicle allowance; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). Some of Boulder's amazing benefits for regular, full-time employeesContribution to meaningful, life-saving work!Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families Mental Health Services including MDLive, Talkspace, and EAP4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employmentSick leave accrued at 1 hr for every 30 hrs paid9 Paid Holidays per year12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)401(k) retirement savingsRemote friendly with hardware provided to complete your work dutiesOur valuesThe people we care for always come firstOur opportunity is also our duty, in service to othersShare facts to change minds, instill empathy to change heartsMove the industry forward: follow the dataStrong individuals, stronger togetherBoulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.Why work at Boulder?Make a difference. The devastating impact of the opioid crisis, "war on drugs," and care gaps for the underserved are at the forefront now more than any time in US history. By bringing care to more people, we are changing and saving lives. Value-based partnerships help move the industry forward toward a more modern, compassionate, and equitable healthcare system.Build your career with talented peers. Boulder brings together a diverse team of expert clinicians, technologists, researchers, and business strategists aligned under a common mission. Boulder's clinical teams are the leading voices in addiction medicine and industry transformation. Our technology leadership has built products and services that scaled to hundreds of employees and hundreds of millions of end-users. Our team is wholly driven by mission, recognizing that our immense opportunity is also our duty to serve others.Grow with us. Boulder is a Series-C-stage, venture-funded company supported by a world-class investor group. Together, we're building a breakthrough business through social impact. According to White House estimates, the annual societal cost due to opioid addiction is $1.5 trillion. A member with untreated opioid use disorder (OUD) drives 620% greater healthcare costs to payers than the average member (Optum analysis, 2017). Boulder partners with leading commercial and Medicaid health plans to bring better experiences and effective services to their members, significantly reducing costs and sharing in the economic savings we create.Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!