Job Details

Additional Position Details: FTE: 1.0 | Full Time | Primarily Mon - Fri / 8AM - 5PM / Onsite position

Position Summary

The Associate Desktop Technician provides entry-level, on-site technical support and maintenance for desktop and mobile systems, hardware, software, peripherals, and related technologies in a healthcare environment. This role focuses on resolving routine technical issues, assisting end users, and escalating complex problems when necessary. Leveraging a foundational understanding of PCs, mobile devices, printers, network connectivity, and clinical software, the Associate Desktop Technician ensures seamless technology operations to support clinical and administrative staff.

This position requires flexibility to accommodate varying schedules, support multiple locations, and to participate in on-call rotations.

Position Qualifications

Experience

• Minimum 1 year of desktop support experience is required.
• Proven ability to troubleshoot IT systems, including networked PC and mobile devices and clinical software also required.
• One or more years of desktop support experience in a healthcare setting, preferred.

Education

• Associate or Bachelor's degree in IT, Computer Science, or related field (or equivalent/additional experience), preferred.

Licensure

• Possession of a valid Driver's License with proof of safe driving record for the past ten years and proof of auto insurance is required. Must obtain Oregon Driver's License within 30 days of moving to Oregon (if applicable).
• Preferred Certifications
• CompTIA A+, Network+, Microsoft Modern Desktop Administrator (MD-100, MD-101, MD-102), ITIL Foundation, or similar certifications.

Total Rewards Package

• Earn a competitive and progressive salary.
• Benefit from health plans that are focused on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire (for full and part-time positions).
• Plan for your future with a retirement package that includes up to 6% employer contribution.
• Experience a healthy work-life balance with our generous earned time off (ETO).
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans.

At Asante, we are guided by our values below. Explore Asante more by visiting www.asante.org/careers

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.