Job Details

This position is posted by Jobgether on behalf of Community Counseling Solutions. We are currently looking for a Warmline Operator - Part Time Sunrise Shift in Oregon (USA).

As a Warmline Operator, you will play a vital role in providing non-judgmental, confidential peer support to callers across the state during the early morning hours. Working independently yet collaboratively within a supportive team, you will contribute to a positive and inclusive mental health environment. This role is perfect for individuals with lived experience who are passionate about supporting others through empathetic listening and intentional dialogue. It's a unique opportunity to join a mission-driven initiative focused on mental wellness and peer support.

Accountabilities:

• Answer statewide calls during assigned shifts, offering emotional support using Intentional Peer Support (IPS) techniques.
• Engage in training sessions and team-building to strengthen service quality and communication.
• Maintain accurate and professional records, data logs, and reports related to warmline activity.
• Collaborate with Shift Leaders and Supervisors to improve processes and ensure quality service.
• Communicate effectively and respectfully with team members, adhering to all internal policies.
• Participate in statewide conference calls and ongoing learning opportunities.

Requirements

• Must have lived experience navigating mental health challenges and be open to sharing supportively.
• Completion of IPS Core Training and registration as a Peer Support Specialist with the Oregon Health Authority within 6 months of hire.
• Ability to work independently, manage confidential information, and participate in regular development activities.
• Strong communication and interpersonal skills, with a commitment to cultural awareness and trauma-informed practices.
• Comfortable using Microsoft Office, managing digital records, and handling multi-line phone systems.
• Must pass required criminal background checks and ongoing federal/state screenings.

Benefits

• Hourly pay ranging from $20.96 to $29.38, based on experience.
• Paid vacation, sick days, floating holidays, mental health days, and a community service day.
• Comprehensive Employee Assistance and wellness support programs.
• Flexible part-time scheduling with shifts from 11pm-4am or 3am-8am.
• Supportive, team-based Servant Leadership environment focused on personal and professional growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
It compares your profile to the job's core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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