Job Details

We are looking for an experienced medical front desk professional to fill an opening for a busy clinic. This is a float position in a fast-paced environment, providing a variety of tasks. Responsibilities include covering receptionist duties in various departments during absences or times of increased workload. Key tasks will involve greeting patients, answering phone calls, scheduling appointments, managing patient records, verifying insurance, and providing administrative support while adhering to strict confidentiality and accuracy standards. EPIC experience is required.

Four 10-hour shifts. 7 am - 5:30 pm with the occasional 6:30 am to 5:00 pm shift for opening coverage.

DOE $19-$21

• "Flexible and adaptable, with the ability to work in multiple locations and under various circumstances."
• "A self-starter who can quickly learn and adapt to different front desk environments."
• "Greet and welcome patients in a friendly and professional manner."
• "Answer and manage phone calls, directing them to the appropriate party or department."
• "Provide accurate and timely information to inquiries."
• "Manage and coordinate appointments, scheduling, and reminders."
• "Process payments and handle cash transactions, ensuring accurate records."
• "Maintain a clean and organized reception area."
• "Assist with other administrative tasks, such as filing, record-keeping, and data entry."
• "Support multiple departments as needed, assisting with peak workloads or absences."
• "Excellent communication and interpersonal skills, including the ability to interact with diverse individuals."
• "Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines."
• "Ability to work independently and as part of a team."
• "Strong customer service orientation and a commitment to providing excellent service."
• EPIC preferred, but not required.