Job Details

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

Calabrio is looking for a Sales Coordinator to join our Revenue Operations team. We are looking for a highly motivated individual who will help the company advance to the next level by facilitating the sales process and ensuring efficient operations. This position requires strong interpersonal and analytical skills, as well as the ability to thrive in a fast-paced environment.

What you'll be doing:

• Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes, quoting and other Salesforce inquiries.
• Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk, and Legal) to ensure timely deal cycles.
• Proactively communicate status updates and remove distractions so that the sales team can focus on selling.
• Continuously obtain feedback from the Sales Team and other stakeholders to collaborate with Sales Ops Leadership on process and systems improvements
• Organize operational trainings and general cadences with Sales Reps and Sales Management on an ongoing basis.

Success Criteria:

• Ability to work in a fast paced and evolving environment
• Highly motivated and eager to streamline processes
• Creative problem solver and analytical thinker
• Excellent verbal and written communication skills, confidence in presenting to senior leadership
• Collaborative and team oriented, able and willing to work cross-functionally across the enterprise

Requirements

• 1+ years of experience in a relevant field (Finance, Accounting, Sales, Sales operations)
• Bachelor's degree or equivalent education or experience required
• Proficiency in Microsoft Excel, PowerPoint, and Outlook
• General understanding of Customer Relationship Software (CRM)
• Experience with Salesforce.com

Benefits

You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio:

• Global team recognized for their passion for innovation.

• Innovative product culture and project exposure.

• Training and development from industry-leading experts.

• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.

• We offer market competitive pay and benefits based upon the candidate's skills, experience, and qualifications. Salary for this position is targeted at $56,000 anually.

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We've been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. ​ Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC's Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio's application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing ...@calabrio.com. An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant's requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now