[Customer Service / Remote] - Anywhere in U.S. / $22.50 per hour - As a Call Center Agent at CTG, you will: Communicate effectively with customers via phone, email, or chat to resolve inquiries or issues in a timely and professional manner; Utilize company systems and resources to accurately document and track customer interactions and resolutions; Follow established protocols and procedures to ensure customer satisfaction and uphold company standards; Display empathy and understanding towards customers' needs and concerns; Proactively identify and escalate any potential issues to the appropriate team or supervisor...Hiring Immediately >>