Job Details

We have a part-time medical front desk opening in Medford. The position requires previous medical front desk experience in a medical office, PSR, or hospital registration setting.

The position is Monday through Friday, 2 pm - 6 pm, approximately 20 hours per week.

$18-$20 DOE

Patient Interaction:

• Greeting patients and visitors, both in person and on the phone, creating a positive first impression.
• Answering phones, directing calls, and taking messages.
• Scheduling, rescheduling, and canceling appointments, optimizing provider schedules.
• Checking patients in and out, ensuring all necessary paperwork is completed.
• Managing patient flow, notifying MAs of patient arrivals, and communicating delays.
• Providing information about treatment plans, clinic procedures, and insurance.

• Maintaining patient records, including updating personal and financial information.
• Handling billing and insurance verification, including checking eligibility and collecting co-pays.
• Filing and retrieving patient records, ensuring confidentiality.
• Managing office inventory and supplies, placing orders as needed.
• Assisting with claims processing and follow-up, including contacting insurance companies.

• Strong communication and interpersonal skills.
• Proficiency in using scheduling and electronic health record (EHR) systems.
• Knowledge of medical terminology and insurance procedures.
• Excellent organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Commitment to patient confidentiality and HIPAA compliance.