Job Details

Additional Position Details: FTE: 0.000001 | On Call | Variable Hours/Variable Days

For this role, we will consider candidates at either the Patient Access Rep 1 or Patient Access Rep 2 level. Requirements and wages for each level are noted below.

Starting Wage:

PAR1- $18.09-$24.88 per hour, depending on experience

PAR2- $19.27-$26.49 per hour, depending on experience

Position Summary

The Patient Access Representative (PAR) provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always maintaining patient relations, customer satisfaction, and Asante's financial solvency.

Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:

• Appointment scheduling
• Registration and insurance verification
• Telephone coverage and data entry
• Filing protected health information (PHI)
• Patient referrals and point-of-service collections

Qualifications

Required experience for the Patient Access Rep 1 level:

• Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience.

Required experience for the Patient Access Rep 2 level:

• Minimum 1 year of experience with 2080 fulfilled hours in Patient Access Rep level 1 role or equivalent.

Preferred Certifications

• Certified Healthcare Access Associate through the National Association of Healthcare Access Management is preferred for both levels.

What We Offer Our Flexible Workforce (Per diem/On-call)

• Competitive starting wage
• An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
• Excellent retirement package with up to a 6% employer contribution

At Asante, we are guided by our values below. Explore Asante more by visiting www.asante.org/careers

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.