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Shift Manager - Front of House (Operations Manager)

  2026-04-14     Chick fil A     Medford,OR  
Description:

Are you looking for a fun, positive work environment where your leadership skills can shine? Do you want a role that offers a great balance between work and personal life with only three days a week on shift? If so, this opportunity at Chick-fil-A is perfect for you!Join Chick-fil-A, a family-owned restaurant company renowned for its delicious chicken sandwiches and exceptional customer service. As a Shift Manager, you will lead a loving and enthusiastic team to deliver remarkable guest experiences while developing your management skills in a supportive, dynamic setting. Enjoy competitive pay, generous benefits, and the chance to grow your career with a brand that truly values its employees.Key Responsibilities* Lead and motivate team members to provide attentive, courteous, and exceptional customer service* Manage shift operations including speed of service, order accuracy, and team member breaks* Create daily setup sheets and assign duties to ensure smooth and efficient shifts* Coach team members to meet Chick-fil-A's high standards of hospitality and operational excellence* Maintain a clean, welcoming restaurant environment and enforce grooming and uniform policies* Conduct shift huddles to communicate goals and drive continuous improvement* Handle guest concerns promptly and professionally to ensure positive experiencesQualifications & Requirements* High school diploma or equivalent* Previous leadership experience, preferably in food service or hospitality* Strong work ethic, honesty, integrity, and excellent customer service skills* Driven, results-oriented, and confident in taking purposeful action* Ability to work a 3-day schedule with availability for opening or closing shifts* Compliance with uniform and grooming standardsUniform Policy* Face, neck and hand tattoos are not allowed, no exceptions - other tattoos will need to be covered during your shift* No ear gauges or facial piercings allowed other than one stud in the nose* Facial hair, other than a neatly trimmed mustache, is not allowed* No unnatural hair colors (pink, green, blue, etc.)Schedule & AvailabilityThis role operates on a 3-day workweek model, offering a unique balance of full-time hours with extended time off.* Schedule options:o Monday / Wednesday / Friday (Team Original)o Tuesday / Thursday / Saturday (Team Spicy)* Full-time shifts: approximately 12-13 hours per day* Part-time shifts: approximately 4-6 hours per day* Availability required for:o Opening (5:30 AM) and/or closing (11:00 PM) shifts* Current opening: Monday / Wednesday / Friday schedule (closing required)Benefits & Perks* Competitive hourly pay: $20.50/hr part-time, $22/hr full-time plus bonuses* Health benefits including dental and vision coverage* Paid time off with Sundays, Thanksgiving, and Christmas off* Generous meal benefits and 401k with employer matching* Scholarships, leadership advancement, and free online tuition at Point University* Flexible hours, positive and fun work environment* Childcare, fitness, and education cost reimbursements* RVTD bus pass contribution and travel opportunities* Be part of a team where employees are truly valued!Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 3,200 restaurants in 48 states, Washington, D.C, Puerto Rico and Canada.


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